![]() ![]() You should never, ever leave snow on your vehicle. Is It Better To Just Leave The Snow On My Car? If you do not make sure to have a clear vision on all sides, you are more likely to make or cause an accident on your way. Driving on the snow is risky, but so is driving with snow or ice on the surface of your car. Should you have any further questions or concerns, please do not hesitate to reach out to us directly or through Amazon's customer support.FAQ Why Do You Need A Snow Brush For Your Car?įor starters, not cleaning your vehicle puts you at a very high risk of accidents. Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding throughout this process. We are continually working on improving our service and training our staff to better serve our customers. We take your feedback about our customer service personnel seriously, and we apologize for any rudeness you experienced when contacting us. Please be assured that we will work closely with Amazon to rectify the situation and provide you with a suitable solution. We appreciate your effort in reaching out to Amazon, and we are glad to hear that they will assist you in resolving the problem. Regarding your warranty claim, we are committed to resolving the issue and ensuring your satisfaction as a valued customer. We understand the frustration caused when a product stops working within the warranty period, and we regret any misunderstanding or lack of responsiveness you may have encountered. We strive to provide excellent service and uphold the warranty commitments we make to our customers. We sincerely apologize for any inconvenience you have experienced with your Sun Joe SBJ605E and for the difficulties you encountered when seeking assistance from our customer service team. They do not back up their products on the back side of the purchase and they renig on their promises made to customers!ĭear Ralph, Thank you for bringing this matter to our attention. I highly recommend to NOT buy anything from Sun Joe or Snow Joe. I’m can’t believe this company can stay in business acting like this. ![]() Sure enough 4 days later still no call from the supervisor. ![]() ![]() I said no what if they don’t because that happens to me often. I asked what if they don’t? She said they will. I have to wait 24-48 hours for them to call me back. Of course there isn’t one who can talk to me. I said no that is not an acceptable solution. My $200 in batterie are lost and not credited. Not to mention they weren’t even going to contact me about it. You don’t get to just renig on that promise. Really? I sent the unit back in good faith after you promised to send me the upgraded unit, 2 batteries and the charger. I called and was told the order was not processed because they couldn’t do it. 3 weeks later I didn’t receive the new unit. I sent the unit and the 2 batteries back. Then they got a supervisor to approve giving me an upgraded unit and 2 new batteries with charger since that was what I had before. I said no I have 2 batteries that won’t fit anything. I called to get resolution and as told they would give me a credit since they didn’t make the unit any longer. This is the one with the extended warranty. It was not so I bought a new 3in1 blower, vacuum, mulcher since I now had 2 batteries for it. I bought a extended warranty for the second product I bought because I first bought a new $100 battery thinking that was the problem. They have a the absolute worst customer service. Do NOT, I repeat do NOT buy any products from Sun Joe or Snow Joe. ![]()
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |